How do I contact Pet & Love?
The best way to reach our team is via email: (Support@petnlove.co). Other alternatives are Facebook Messenger and our support form.
How long does it take to respond?
Please allow us up to two days respond to your email because we make sure every message gets handled directly by our team.
Shipping and Delivering
Where is my order being shipped from?
All products are shipped in the United States of America by our partner warehouse in Pennsylvania.
How much is shipping and handling?
Shipping and handling is always $5.95 for orders under $35.00. For orders over $35.00, shipping and handling is free!
How long will it take to receive my order?
All orders are shipped priority and typically take 1-5 business days to be delivered, based on where you're located.
Exchanges and Returns
PLEASE NOTE: Once an order has been processed and shipped, it cannot be cancelled
Any items on sale cannot be returned because we are no longer selling them.
Can I exchange broken or incorrect items?
Yes! Please email Support@petnlove.co and a support representative will gladly assist.
How do I cancel my order?
If you are not completely satisfied with your purchase for any reason, please email us at Support@petnlove.co.
How do I return my order?
Please email Support@petnlove.co and a support representative will gladly assist.
Reach out through our support email (Support@petnlove.co) with the title of the email: "Brand Collaboration with (Your Brand)"
Reach out through our support email (Support@petnlove.co) with the title of the email reading Wholesale Pricing.